Custom SMB Research

Tailored, actionable insights for strategy or acquisition

Bredin is a boutique market research agency that provides domestic and international qualitative, quantitative, hybrid, and agile solutions utilizing the most up-to-date market research methodologies.

Example slide - Payment TrendsXY Scatter Chart (importance vs. Performance)

Offerings

Deep insights for:

 Marketing strategy
 Product strategy
 Pricing optimalization
 UX

Quick-turn data for:

 Content marketing
 Social media
 PR campaigns
 Sales and event collateral

Methodologies

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Qualitative researchincluding one-on-one, in-depth interviews; workshops; or in-person and online focus groups to obtain a real-world understanding of SMB preferences, attitudes, motivations, and drivers.

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Quantitative research and advanced statistical analyses to assess customer or prospect needs, attitudes, preferences, and behaviors; identify key market segments and personas; clarify competitive positioning; and provide other key market insights — or to generate data for content, PR, social, or sales campaigns.

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Mixed-mode surveys with 1:1 intercepts and quali-quant surveys or focus groups to provide a richer understanding of attitudes, perceptions, motivators, purchase plans, and more.

Analytics

We provide a full suite of analytics to support your research objectives, including:

  • Conjoint analysis, including a market simulator
  • Correlation analysis‍
  • Key driver analysis‍
  • MaxDiff
  • Path analysis‍
  • Perceptual mapping
  • Pricing
  • Segmentation
  • Sig testing/crosstab tables

Audience

We can survey the precise audience you want by:

  • Role: BDM or functional head
  • Level: C-suite to sole contributor
  • Geo: Metro area to worldwide
  • Industry: Two- to six-digit NAICS level
  • Size: Headcount or revenue
  • Other qualifiers: Business age, product usage, purchase intent, etc.

Approach

We design our research with a problem-solving approach, starting with your business objectives to determine an analytical plan before recommending research methodologies and developing a questionnaire.

Our custom research can help you:

  • Understand SMB needs, priorities, and business challenges
  • Identify the highest potential segments to target
  • Optimize messaging/positioning
  • Determine usage/satisfaction/Net Promoter Score®
  • Develop personas
  • Understand the buyer journey
  • Gain insight into purchase intent and preferences
  • Prioritize product features
  • Assess brand awareness and perception
  • Generate data for use in content, social, PR, or collateral programs

Sample work

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Example slide - Payment Trends
XY Scatter Chart (importance vs. Performance)
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